Congratulations on signing up to receive your subscriber only gift!
Unfortunately, sometimes things don’t work out as planned and you have issues such as not receiving your freebie, being unable to access it, or something else.
Major bummer. And I’m sorry! But this page is here to help you out!
Please browse the following troubleshooting topics. If you find one that resolves your troubles, great! If not, please shoot me a message and I or my assistant will get back to you as soon as we’re able.
I can’t see any emails from TJ’s Taste/TJ’s Thymes.
I received the activation email, but after I activated my subscription, nothing else happened.
I received the activation email, but when I clicked on the activation button/link it says my subscription was already active.
I received the email with instructions to access my printables, but when I click on the save button, nothing happens.
None of the above items helped me out.
